Frequently Asked Questions

    • All non-video orders take 1-3 business days (excluding weekends and holidays) to process.

    • If you chose “Yes” for the packing video your package will ship within 2-10 days.

    • All sales are final after shipment. Please email info@pinkotterscoops.com if you have any questions or concerns.

    • We are not responsible for any stolen and lost packages.

    • Your packing video will be ready within 2-10 days. Thank you for your patience!

    • Please email us at info@pinkotterscoops.com if you have any concerns or questions.


    • An order can be canceled before shipment.

    • Unfortunately, we do not ship to international addresses. We hope to offer international shipping in the future!

    • Please email us at info@pinkotterscoops.com